Drain Rehab Solutions
ZZ - Extra fee for shipping
ZZ - Extra fee for shipping
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ZZ - Additional Shipping Fees
Below are examples of possible surcharges that couriers may apply:
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Saturday Delivery Surcharge
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Address Correction Fees
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Oversized Package Surcharge
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Additional Handling Fees
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Signature Confirmation Fees
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International Customs Fees
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Non-Machinable Package Surcharge
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Residential Delivery Surcharge
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Peak Season Surcharges
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Delivery Attempt Fees
At [Your Company Name], we make every effort to minimize the impact of these extra fees and include most of them in our standard shipping prices. However, we cannot cover all additional charges if we are not informed of potential issues in advance.
For example, when a courier imposes extra fees due to an incorrect or incomplete delivery address provided at checkout, this fee covers the cost of necessary adjustments.
Carriers may charge for:
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Missing apartment, suite, or unit numbers
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Incorrect postal/ZIP codes
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Invalid street names or numbers
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Any other incomplete or inaccurate address details
Additionally, please note that there could be import customs duties or taxes depending on the destination country. These fees are often beyond our control, and we may not always be aware of them in advance. If they apply, they are typically the responsibility of the recipient.
These fees are only passed on to you when they are charged by the courier or customs, and we make sure that your package is delivered as accurately as possible.
RETURN & REFUND POLICY
RETURN & REFUND POLICY
All returns must be confirmed and approved by e-mail before the items are shipped back to us.
Please e-mail all return requests to: info@drainrehabsolutions.com
- All resin and pipe liner kit sales are final.
- You may return other unused, unopened merchandise within 30 days for a refund, minus shipping and handling fees and a re-stocking fee of 20%.
- We will only refund shipping costs if the return is a result of our error.
- In the case of defective merchandise, we will ship out a replacement once we have received and verified the defective merchandise.
- All items under warranty will be either replaced or repaired at the discretion of Drain Rehab Solutions with our client satisfaction approach.
SHIPPING AND DELIVERY TIMES
SHIPPING AND DELIVERY TIMES
Shipping Location
Orders are generally shipped from Canada, based on stock availability and restocking schedules. In some cases, particularly when Canadian stock is low, items may be shipped directly from one of our manufacturing countries.
North America Deliveries
Shipping fees within North America are included in the invoice. Estimated delivery time is 2 to 7 business days, depending on carrier availability.
International Deliveries
For shipments outside North America, additional shipping charges may apply depending on the destination. Estimated delivery time is 7 to 14 business days, subject to carrier availability.
Customs Duties
Customs duties (import taxes) may apply to international orders, depending on your country’s regulations. These charges are not included in the invoice and are the sole responsibility of the customer.
IMPORTANT NOTICE
Due to recent changes in U.S. government policy on import taxes, and similar responses from other countries, we strongly recommend that customers check with their local customs office or relevant authority for up-to-date information regarding import duties and taxes.
For any questions about shipping or related fees, please contact us at:
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